Staff Tasks

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thesheiken
Site Admin
Posts: 2
Joined: 27 Jan 2021, 12:46

Staff Tasks

  • Our Founders manage the finances and future direction of the network as a whole. Usually this involves extra servers, which modpacks we will host, and tight communication with Admin and Moderators.
  • Our Admins handle staffing issues. This means hiring/firing of all moderator positions, resolving player complaints, reviewing ban reports/appeals, and directly over seeing the day to day activity of the moderator positions. They report directly to the Founder position.
  • Our Moderators are the most important position within BuilderFanatics. They are 100% our customer service focused group. They handle all day to day player interactions in game, on the forum, and in tickets. Every interaction between staff and a player starts with a moderator. They are the BuilderFanatics Player ambassadors and are expected to fight on behalf of the player until their problem is resolved. They also help identify server performance issues and pass along information to the Admins for faster handling of server performance. They report directly to the Founder position.
We are now Hiring Admins, and Moderators!

For submitions go to the Jobb section forum
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